What is a cookie?

A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer. The browser then saves the information and sends it back to the website server. When that browser returns to the same website the cookie will recognise the user.

A cookie will typically contain details such as the domain from which the cookie has come from, a value which is usually a random unique number as an identifier and the lifetime (expiry) of the cookie. There are 3 types of cookies used on this website:

• Session Cookies: allowing us to “remember” content from page to page (these expire when you leave the website or close the browser).
• Persistent Cookies: which define “Time To Live” and help us to determine your preferences (these will expire after the “Time To Live” period)
• Third Party Cookies: these are cookies from any other domain, such as recommended product and advertising services.

What will a cookie do for me?

Almost every web site that offers advanced features such as online ordering and custom content utilises cookies. Psisoft uses cookies to keep track of items within your shopping basket and to enable us to present you with customized content.

Each web site utilises unique cookies, which essentially means that the cookies used by one site cannot be used by another.

What if I do not accept cookies?

 You can still use the site, but your experience will not be as good as the site will not remember your shopping cart between visits.

 Why does Psisoft use cookies:

We want to provide a good customer experience on the website and here’s an example of how cookies can allow this to happen:

• Shopping Experience: To remember the items that you have added to your basket to make the checkout process easier when you return back to the website.
• Content: Show you relevant content such as product recommends depending on your browser and buyer behaviour.
• User Behaviour:  Google analytics to track website visits and clicks for pages visited with hourly transaction volume.

 This allows us to see how our customers like to use our website and which pages or functions they prefer, this allows us to continually improve our service.

Turning off / disallowing / disabling or deleting cookies:

The majority of internet browsers will provide an option to disallow cookies. You can usually find how to do this in the help menu for your browser. Cookies can also be deleted by using your internet browser, but you must disallow otherwise they will be reapplied the next time you visit a website.